Last Updated: September 2026
We collect personal information that you provide directly to us when registering an account for ZooCrew ("the App"), such as your name and email address. We also collect pet profile information, including but not limited to pet names, breeds, ages, weight tracking logs, health notes, and schedules, to provide the core functionality of our pet care app.
We do not collect or store your financial or credit card information directly. All premium tiered subscription payments and billing transactions are securely handled, processed, and maintained by the Apple App Store and Google Play Store platforms.
We believe you own your data. Users maintain full control over their personal and pet information. You can permanently delete your user account, pet profiles, and all historical data logs at any time directly through the designated option inside the App's settings menu. Once deleted, this data is purged permanently and cannot be recovered.
The App may request specific device permissions to improve your pet care experience, including push notifications for pet feeding, medication, or appointment reminders. You can adjust or revoke these permissions at any time through your mobile device's system settings.
Your privacy is paramount. We do not sell, rent, or lease your personal data or your pet's tracking data to external marketers or third-party advertisers. Data is only utilized to operate, maintain, and deliver the features of ZooCrew.
This Privacy Policy is governed by the laws of the State of Tennessee.
If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us at: zoocrewhq@gmail.com